Vidtrip
Create a plan

Contact

Questions about a plan, a payment or a blog post go to one address.

hey@vidtrip.app

What to include

  • About a purchase: your trip link or your Dodo Payments receipt. The trip link is the address of your plan page, starting with https://vidtrip.app/trip/. Each payment is recorded with the ID in that link, so either one lets us find it.
  • About a problem: what you did, what happened, and the browser and device you used. A screenshot helps.
  • About a mistake in a plan or a post: the link and what's wrong.

Never send card details. We don't need them, and Vidtrip never handles them.

When to expect a reply

We aim to reply within two business days.

Lost plans

We can't restore a lost plan. Plans are saved only in the browser that created them, and Vidtrip keeps no copy. Once you've paid, download the PDF to keep a copy of your own.

Policies

  • Refund policy: when you can get your money back and how to ask.
  • Privacy policy: what Vidtrip sends where, and what stays in your browser.
  • Terms of use: what a purchase includes and the limits of AI-generated plans.